Your team's collective knowledge, everywhere you need it.
Guru’s knowledge sharing solution ensures your team always has access to expert-verified answers wherever they work, including Slack. No more answering repetitive questions or searching through a sea of Slack conversations to find the right answer, simply save your team knowledge in Guru and use it without leaving Slack.
When you are outside of Slack, our browser extension ensures everything is 1 click away. Guru can also be tied to apps like Salesforce, Desk.com or Zendesk so the right knowledge gets contextually suggested to team members without having to search for it or shoulder tap an expert.
Common Uses for Guru:
- Sales & Customer Success Enablement - provide your team with accurate playbook information; including messaging & positioning, case studies, objection handling, competitive intel, product faq’s, etc.
- Support Knowledge Base - provide accurate product FAQ’s, Troubleshooting Guides, & How To’s right at your support agent’s fingertips.
- Company Wiki
Guru is listed in: Collaboration